FAQ (frequently asked questions)

Are you offering Cash on delivery?
No, we don’t. Our payment methods are thru bank deposit – Bpi/BDO/Metrobank/Chinabank.
Money remittance – LBC/Western Union/Cebuana/Palawan Express/Mlhuiller.
Are all of items in your store brand new?
Yes, we sell all 100% brand new items.
How much?
Most questions like this are found on our facebook album section, kindly specify which item are you asking.
What is the size?
Most of our items have a ruler beside it for you to see it’s size scale.
Do you do meet-up?
We don’t since we have our PHYSICAL STORES
How to order?
For online please visit SHOP PAGE then add the item/s you would like to purchase and follow the instructions accordingly.
For facebook, just message us your order and what is your preferred payment method and then we will send you our details.
What is your shipping courier?
We ship your order thru JRS Express with flat rate of 90 pesos only and free shipping for at least 999 purchase.
When will you ship my order?
We ship your order within 12 hours after the payment is confirmed. Within Luzon, it might take 1 to 2 days, outside Luzon area it might take 2 to 3 days or longer depends on the weather condition.
When will I received my order?
It depends on your location, it usually takes up to 1-2 days.
Can I request to ship my order thru LBC?
Yes, we can ship your item thru LBC with the flat rate of 140.
I didn 't receive my package, what do I do now?
Firstly, please call your nearest courier branch for its status. If you still can’t receive the package, please check whether the shipping address that you gave us is right. None of the above, please feel free to contact us. (Note: Please be considerate to weather condition, because your order will be delayed due to bad weather condition)
How can I receive discounts and promotions?
If multiple items are purchased at our shop, we will give discounts within a reasonable range. For shipping, the shipping fee will be free for at least 999 purchase.
Can I request an item?
Yes, just send us picture of the item you’re looking for on our
FACEBOOK
Can I make a reservation?
Reservation requires 50% downpayment for the item’s price, and reservation period will be one week only. The downpayment is NON-REFUNDABLE.

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