FAQ (frequently asked questions)

Are you offering Cash on delivery?
Our payment methods are only thru bank deposit (Metrobank, BPI, BDO) and
Money remittance (LBC, Western Union, Cebuana, Palawan Express, Mlhuiller).
What is the size?
Most of our items have a ruler beside it for you to see it’s size scale.
Do you do meet-up?
You may visit us at our PHYSICAL STORE
How to order?
For online customers please visit SHOP PAGE then add the item/s you would like to purchase and follow the instructions accordingly.
For facebook customers, just message us your order and what is your preferred payment method then we will send you our details.
What is your shipping courier?
We ship your order thru JRS Express with flat rate of 90 pesos only and free shipping for at least 999 purchase.
When will you ship my order?
We ship your order within 12 hours after the payment is confirmed.
When will I received my order?
Within Luzon, it might take 1 to 2 days, outside Luzon area it might take 2 to 3 days or longer depends on the weather condition.
I didn 't receive my package, what do I do now?
Firstly, please call your nearest JRS branch for the status. If you still don’t receive the package, please check whether the shipping address that you gave us is correct.
Can I request an item?
Yes, just send us picture of the item you’re looking for on our
FACEBOOK
Can I make a reservation?
Reservation requires 50% down payment for the item’s price, and reservation period will be one week only. The down payment is NON-REFUNDABLE.

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